Frequently Asked Questions
Warranty & Service information
What is the warranty on my new Shakespeare product?
Ugly Stik rods – 10 year manufacturers warranty
Shakespeare rods and reels – 1 year manufacturers warranty
For more details on Shakespeare warranty click here.
How do I get service for my Shakespeare product? Click here.
Can my rod be repaired?
The Service Center is not able to repair Shakespeare rods. Rods will be replaced in lieu of repair. See Warranty for instructions and requirements. Some tackle stores offer rod repair services.
Why is my item not shown on the website?
Every year Shakespeare manufactures hundreds of different rod and reel models. Many of our biggest customers request exclusive brands and/or private label items. These brands are not listed on the web sites. Many of the exclusive brand products are very similar to an item on the web site but only products produced for mass distribution, nationwide are listed on the web site.